Merch
Thank you for your support!
It means a lot to me.
​-Ari
FAQ
Why mystery cane?
Cane is what reeds are made of. Cane is a symbol of resiliency, durability, flexibility and strength.
Mystery cane is that cane that you find, unlabeled, and decide to gamble on!
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Where are you located?
CDs and vinyl: Shipped from Toronto, Canada (and available for in-person pickup by request).
Apparel and accessories: Shipped from trusted warehouses across the US, Canada, and Europe.
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How long does it take to receive an order?
Shipping times vary depending on the item and where you live. For the most up-to-date timelines, check the Shipping section below.
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What's your return policy?
Every item is made to order and goes through quality checks before shipping. If something arrives damaged or defective (which is rare!), I’ll happily offer a return or replacement. Please note that I cannot accept returns for reasons such as size or preference, but size charts are included with every apparel item to help you choose the right fit.
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Do you ship internationally?
Yes! Orders ship worldwide.
SHIPPING
I partner with fulfillment centers to ensure smooth and reliable delivery. Here’s what to expect:
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Apparel & Accessories
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Fulfilled from warehouses in the US, Canada, Europe, or Mexico (your order ships from the closest warehouse to reduce delivery time).
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Fulfillment usually takes 2–12 business days, depending on the warehouse.
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After fulfillment, your order is shipped with tracking. You’ll receive a tracking number as soon as it’s on its way.
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Free shipping on apparel and accessory orders over $125 CAD! (Please note this offer does not apply to CDs or vinyl.)
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CDs & Vinyl
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Shipped directly from Toronto via Canada Post.
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Orders within Canada and the US include tracking.
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International orders outside North America are not tracked.
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Important: CDs and vinyl ship separately from apparel/accessories and will incur a separate shipping charge.
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When To Get in Touch
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If your order hasn’t arrived after the shipping timelines above, contact me. I can’t issue refunds or reshipments before those timelines pass, but if your package is lost in transit, I’ll make sure you either receive a replacement or a refund. You’ll never be left without what you ordered.
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