Merch
Thank you for your support!
It means a lot to me.
-Ari
FAQ
Why mystery cane?
Cane is what reeds are made of. Cane is a symbol of resiliency, durability, flexibility and strength.
Mystery cane is that cane that you find, unlabeled, and decide to gamble on!
Where are you located?
CDs and vinyl: Shipped from Toronto, Canada (and available for in-person pickup by request).
Apparel and accessories: Shipped from trusted warehouses across the US, Canada, and Europe.
How long does it take to receive an order?
Shipping times vary depending on the item and where you live. For the most up-to-date timelines, check the Shipping section below.
What's your return policy?
Every item is made to order and goes through quality checks before shipping. If something arrives damaged or defective (which is rare!), I’ll happily offer a return or replacement. Please note that I cannot accept returns for reasons such as size or preference, but size charts are included with every apparel item to help you choose the right fit.
Do you ship internationally?
Yes! Orders ship worldwide.
SHIPPING
I partner with fulfillment centers to ensure smooth and reliable delivery. Here’s what to expect:
Apparel & Accessories
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Fulfilled from warehouses in the US, Canada, Europe, or Mexico (your order ships from the closest warehouse to reduce delivery time).
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Fulfillment usually takes 2–12 business days, depending on the warehouse.
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After fulfillment, your order is shipped with tracking. You’ll receive a tracking number as soon as it’s on its way.
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Free shipping on apparel and accessory orders over $125 CAD! (Please note this offer does not apply to CDs or vinyl.)
CDs & Vinyl
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Shipped directly from Toronto via Canada Post.
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Orders within Canada and the US include tracking.
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International orders outside North America are not tracked.
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Important: CDs and vinyl ship separately from apparel/accessories and will incur a separate shipping charge.
When To Get in Touch
If your order hasn’t arrived after the shipping timelines above, contact me. I can’t issue refunds or reshipments before those timelines pass, but if your package is lost in transit, I’ll make sure you either receive a replacement or a refund. You’ll never be left without what you ordered.